If you are wondering when your settlement is due or if you have been settled or not and how much you were settled. Flutterwave provides a view for you to see all this information at a glance.

Introducing settlement detailed page

Switching to the settlement tab, shows a paginated view of all settlements processed to you, at a glance you can see when the settlement is due under the `Date Settled` tab, and view the status of the settlement, and the destination.

To see your settlements.

1. Log in to your Flutterwave dashboard

2. Click "Balances" on the left side of your dashboard

3. Then click "Settlements"

Understanding your settlement status

Your settlement can have 3 possible statuses, successful, pending, or flagged. We are going to explain what each status means below.

• Successful: This means the settlement has been successfully processed into your selected destination i.e. Bank account or Available balance.

• Pending: This usually means your settlement is not due yet because of your settlement schedule you can see the due date by looking at the Date settled tab.

• Flagged: This means your settlement has been delayed for processing due to particular restrictions, to see why a settlement has been flagged on your account, click on the settlement, and the reason would be in the detailed view.

• Failed. This means your settlement has not been processed into your selected destination and this can be due to any of the following reasons

  • Insufficient funds in your payout or available balance because of chargebacks or refunds.

  • Incomplete or incorrect account details on your profile

  • Amount in the collection balance is not up to the minimum settlement threshold

Viewing a detailed breakdown of what makes up your settlement

You can also see a detailed breakdown of the transactions, and fees taken which make up your settlement. Just click on the settlement you would like to view a breakdown for and on the detailed page, you would see all transactions that make up the settlement. There would also be a download button that allows you to download the transactions.