Fixed Virtual Accounts
Updated 1 hour ago
Fixed virtual account numbers allow you to offer a personalised experience to your customers. Fixed virtual accounts are used for bank transfer payments. All you have to do is share a fixed virtual account number with your customer for them to make a payment to you. They are ideal for payments with no expiry dates.
Your account must have undergone our KYC verification process before you can create a fixed virtual account.
How to create a fixed virtual account
Navigate to the ‘Payments’ tab on your dashboard
Click on ‘Fixed virtual account’
Enter the account name and click ‘create account.’

When will I receive the payment?
The payment is processed instantly, and you will be settled in line with our settlement schedule.
What are the transaction charges?
We charge 2% (1.4% transaction fee + 0.6% platform fee).
Is this available for both NGN and GHS virtual account numbers?
No, you can only create NGN fixed virtual account numbers.
We'd like to hear from you
Suggest the type of support articles you'd like to see
Still need help?
Get in touch if you have more questions that haven’t been answered here