What is Whistleblowing?

Whistleblowing is the act of reporting unethical misconduct or wrongdoing within an organization through the appropriate channels.

At Flutterwave, we encourage our stakeholders to report concerns about any aspect of the company's business in good faith, without fear of reprisal or unfair treatment.

The Whistleblower

This policy applies to all Flutterwave employees and third parties who become aware of any wrongdoing or unethical conduct related to the company.

What to Report

1. Violations of Flutterwave's Staff Handbook and other corporate policies.
2. Fraudulent, dishonest, or unlawful behavior.
3. Workplace culture concerns such as bullying, sexual harassment, and nepotism.
4. Other unethical issues as outlined in the Flutterwave Whistleblowing Policy.

Why Your Report Matters

Your commitment to speaking up is important in building a workplace where everyone feels safe, respected, and empowered. When you report concerns, you're not just pointing out an issue, you're actively helping to shape our company's future. See how your report shapes us;

1. Violations of Flutterwave's Staff Handbook and other corporate policies.
2. Fraudulent, dishonest, or unlawful behavior.
3. Workplace culture concerns such as bullying, sexual harassment, and nepotism.
4. Other unethical issues as outlined in the Flutterwave Whistleblowing Policy.

You’re Protected and Supported

Flutterwave protects whistleblowers by ensuring the confidentiality and anonymity of all reports and safeguarding them against retaliation.

Whistleblowing Channels

Flutterwave's whistleblowing program is managed end-to-end by KPMG. All reports are handled with the utmost professionalism, confidentiality, and anonymity. Individuals with qualifying concerns are strongly encouraged to use the following channels:

1. All Network Toll Free (08001235764, 08001235276)
2. On-Net Toll Free Lines: MTN (07030000026), 9mobile (08099936366)
3. Email: kpmgethicsline@ng.kpmg.com
4. Weblink: https://apps.ng.kpmg.com/ethics
5. App: KPMG Nigeria Whistleblowing App

See Something, Say Something

At Flutterwave, we believe in fostering a workplace built on trust and transparency. We're committed to the highest ethical standards, and we empower everyone associated with us to help us maintain them.

When We Say Whistleblowing

We mean reporting unethical conduct or wrongdoing within an organization through the proper channels. It's about bringing potential issues you witness or suspect to our attention so they can be addressed.

If you're a Flutterwave stakeholder and you have a genuine concern about any aspect of our business, we encourage you to speak up in good faith. You can do so knowing you're protected from unfair treatment or punishment.

Who Can Report?

This policy applies to all Flutterwave employees and any third parties who interact with us. If you become aware of information concerning wrongdoing or unethical conduct related to Flutterwave, this policy is for you.

What Can You Report?

Your concerns matter. You can report a range of issues, including but not limited to:

1. Violations of Flutterwave’s Staff Handbook and other corporate policies.
2. Fraudulent, dishonest, or unlawful behavior.
3. Concerns affecting our workplace culture, such as bullying, sexual harassment, and nepotism
4. Other unethical issues as outlined in the Flutterwave Whistleblowing Policy.

Why Reporting Matters

Speaking up is crucial for several reasons:

1. It helps us maintain a fair and ethical workplace for everyone.
2. It prevents potential legal and reputational risks for the company.
3. It actively supports a culture of integrity and compliance within Flutterwave.

Your Protection and Support

We are committed to protecting our whistleblowers. Flutterwave ensures the confidentiality and anonymity of reports made and will protect you against any form of retaliation

How to Make a Report

Flutterwave’s whistleblowing program is expertly managed end-to-end by KPMG. This ensures all reports are handled with the utmost professionalism, confidentiality, and anonymity.

If you have a qualifying concern, we strongly encourage you to make your report through one of these secure channels:

1. All Network Toll-Free Lines: 08001235764, 08001235276
2. On-Net Toll-Free Lines: 07030000026, 08099936366
3. Email: kpmgethicsline@ng.kpmg.com
4. Weblink: https://apps.ng.kpmg.com/ethics
5. App: KPMG Nigeria Whistleblowing App

Your voice helps us build a stronger, more ethical Flutterwave.