Fix email confirmation issues for Flutterwave for Business

Updated 24 month ago

Are you having trouble confirming your account via the verification email? We've answered some common questions on how to resolve this issue.

I signed up on Flutterwave but I'm yet to receive a verification/confirmation email

  1. Confirm that the email provided was correct

  2. Check your spam/promotion emails. Emails sent from Flutterwave are sent via noreply@flutterwavego.com. Please whitelist this address on your mailbox

  3. If you still can't find the email, click the 'Resend email' link on your sign-up screen

  4. After 3 attempts and waiting for at least an hour and you still don't receive a mail, please send a message to our support handles (Instagram & Facebook) or email us: hi@flutterwavego.com stating this issue

I received a verification email, but a blank page is displayed after clicking the verification/confirmation link

  1. Copy and paste the link on a Google Chrome browser

  2. If this issue persists, please try opening the link on a desktop rather than on a mobile device.

  3. If it still doesn’t work, please send a message to our support handles (Instagram & Facebook) or email us: hi@flutterwavego.com stating this issue

I received the verification/confirmation email but got an “unauthorized access error” after clicking the link

  1. Copy and paste the link on a desktop browser

  2. If this issue persists, please send a message to our support handles (Instagram & Facebook) or email us: hi@flutterwavego.com stating this issue

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