Pay with Bank (UK and EU Countries)

Updated 1 day ago

The Pay with Bank payment method allows your customers to initiate a direct transfer from their bank account to you on Flutterwave checkout. 

How to enable Pay with Bank on your Flutterwave dashboard

To enable the Pay with Bank Payment option on your Flutterwave account, follow these steps:

  • Log in to the Flutterwave dashboard

  • Go to Settings

  • Navigate to Business Preference 

  • Go to Payment Methods

  • Click on enable to enable Pay with Bank - UK & EU

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How do I complete a payment using the Pay with Bank payment method?

To make a payment using the Pay with Bank payment method, follow these steps: 

  • Click on the Pay with Bank option on checkout 

  • Select the country from the options displayed and click Pay

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  • You will be redirected to our provider’s platform, and the transaction details will be displayed to you 

  • Select your bank and log in using your online banking credentials or mobile banking wpplication and initiate the payment

  • Authorize and complete the payment.

What is the pricing?

We charge the following fees for Pay with Bank - UK & EU payments:

  • EUR: 0.3% with a minimum of EUR 3

  • GBP: 0.3% with a minimum of GBP 3

PS: We charge a 2% international processing fee for payments done via alternative payment methods.

How long does it take for the payment to be confirmed?

The payment is confirmed within minutes. 

I've been debited, but the payment is not reflecting. 

Please contact support at hi@flutterwavego.com with your bank account number, email address used for the payment, and a screenshot of the receipt generated for the payment.  

When is the settlement done?

The transaction is settled in line with our existing settlement schedule. Local payments are settled after 24 hours, while international payments are settled within 5 days. Visit this link for more information on our settlement schedule.

Can the transactions be refunded?

Yes, you can process a refund for a Pay with Bank transaction. However, please note that pay with bank refunds take 24-48 hours to be initiated.  

What countries are currently available? 

The supported countries are; Austria, Belgium, United Kingdom, Denmark, Estonia, Finland, France, Germany, Republic of Ireland, Italy, Latvia, Lithuania, Norway, Poland, Portugal, Netherlands, Spain, and Sweden.

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