Flutterwave has taken note of the recent directive from the Bank of Ghana concerning our remittance service, SendApp, our banking partner, and other platforms operating in the market.

We are surprised by this directive as we have always maintained a cordial and collaborative relationship with the Bank of Ghana. We believe this development arises from a misunderstanding, and we are already in touch with the BoG and our banking partner to clarify matters and work towards a swift resolution.

It is important to note that this directive relates only to inbound remittances through SendApp (money being received into Ghana). Flutterwave for Business and all other services under our Payment Service Provider (PSP) licence remain fully operational in Ghana.

Our priority remains the provision of reliable services to our customers in full alignment with regulatory requirements. We greatly value the guidance of the Bank of Ghana and the trust of our users, and we are committed to ensuring full compliance as we resolve this matter.

We appreciate the continued trust of our users.

Flutterwave