We’re introducing Pay with Bank Transfer Payments in Kenya. With this solution, your customers in Kenya can make bank transfer payments to you directly from their banking application. To receive payments via this payment method, you need to enable Bank Transfer - Kenya on your Flutterwave dashboard.

How do I enable Pay With Bank Transfer Kenya?

To enable Pay With Bank Transfer (PWBT) Kenya, please send an email to hi@flutterwavego.com or reach out to your account manager.

Steps to complete a Pay with Bank Transfer Kenya payment

To complete a Pay with Bank Transfer Kenya payment, please follow these steps:

1. Select Bank Transfer from the available payment options on a Flutterwave checkout page.

2. Enter your bank name and bank account number. The transaction information (account number, account name, amount, reference number) will be displayed to you. 

3. Launch your banking application.

4. Input the account number.

5. Input the 10-digits reference number as the narration.

6. Authorize and Confirm Payment.

7. Select "I have made the payment" on Flutterwave checkout.

8. Your transaction will be confirmed, and if successful, you will receive an email within 24 working hours.

Ensure that you transfer the exact amount that is displayed to prevent transaction delays or failures.

How long does it take for the funds to reflect in your wallet?

PWBT KE payments are processed to your Flutterwave collection balance within 24 working hours. Chat with us or send an email if you do not receive your funds in your collection balance within this timeframe. 

What is the pricing for bank transfer payments?

We charge 2% of the transaction amount. More information on our pricing can be found here.

What are the limits for Bank Transfer payments?

The following limits apply for Pay With Bank Transfer Kenya payments: 

Minimum amount: KES  1.00

Maximum amount: KES 500,000.00

How soon should I expect my settlement?

Settlement for local payments are processed within 1 business day. Please chat with us if you don’t receive your settlement within this timeline.

Can I initiate refunds for Kenya PWBT payments?

Yes!

What is the refund timeline for bank transfer payments?

Bank transfer refunds (Kenya) are processed within 2-3 business days. Please chat with us if you don’t receive your refund within this timeline.