About Workpay 

Building a business is hard enough—from meeting customer needs to adhering to regulations, considering expansions, and staying competitive. Managing employees shouldn’t add to these headaches. Yet, for many startups and small businesses across Africa, inefficient human resources processes, especially when it comes to managing payday, remain a time-consuming struggle. That’s where Workpay steps in. Workpay understands that, beyond product efficiency, effectively accommodating people’s needs and aspirations is essential to grow locally and scale globally. 

Workpay is transforming payroll and HR operations for businesses in Africa with its innovative platform designed to streamline payroll and human resources management. By eliminating the administrative burdens of employee management and timely payments, companies can focus on building strong teams and boosting productivity. As a company that prioritizes its people, Flutterwave values Workpay’s mission and we are proud to be their payment partner on this journey! 

The Challenge 

Workpay was born from a vision to make HR and payroll processes seamless and accessible for businesses across Africa. Thanks to their effective services, the company has seen consistent growth in its client base and product and service offering. However, the Workpay team quickly realized that as demand for their services grew across borders, so did the complexity of their operations.  High transaction fees, currency conversion issues, and delays in processing payments across different channels are some of the major challenges they experienced. To truly scale their operations and serve a growing client base of large enterprises, Workpay needed a payment partner that fully understood the dynamics of payment in Africa, and could easily navigate these challenges seamlessly on a larger scale. A natural choice for this partnership is Flutterwave, which has the necessary payment capabilities.

The Solution

Two years after its launch, in 2020–a year where making the right business decision was crucial for the next level of growth, Workpay selected Flutterwave as its ideal payment partner. Flutterwave offered the perfect solution for Workpay’s need to process cross-border payments quickly, securely, and cost-effectively.

• FAAS: Our Fintech-As-A-Service offering enables Workpay to enjoy ready-made financial solutions for integrating processes like payroll and invoicing. 
• Collections: Workpay uses Flutterwave to seamlessly collect payments from their clients in multiple currencies via cards, mobile money, bank transfers, and alternative channels—this helps to simplify managing employee payday and other business expenses for their clients. 
• Payouts: From paying salaries to managing employee reimbursement, Workpay relies on Flutterwave to ensure quick payouts to multiple recipients through their preferred payment methods.
• Treasury: FAAS, Collections, and Payouts only work well when Workpay can seamlessly track its financial transactions, and keep its money safe and easily accessible in any currency. Our treasury services enable Workpay to conveniently handle its foreign exchange transactions and manage liquidity. 

Promise Kept

Workpay’s decision during a period of uncertainty has turned out to be a well-thought-out and effective decision. From their very first transaction in Q2 2020 to thousands of transactions worth millions of dollars as of Q3 2024, Workpay’s market-fit HR and payroll solutions, combined with the dedication of its goal-driven team, have recorded substantial and continuous growth averaging more than 200% increase annually. 

Flutterwave has proven to be a capable payment partner with a crucial understanding of the need for streamlined payroll processes that ensure employees of Workpay’s clients are paid promptly, regardless of location or payment channel. With Flutterwave, Workpay enjoys cross-border payment collections up to 10 times faster than the industry average which can take any time from several minutes to days. This enables Workpay’s clients to efficiently and quickly pay salaries and manage other operational expenses. 

This collaboration is much more than just payments. It’s about establishing trust, reliability, and a shared commitment to supporting Africa’s tech ecosystem. With over 11,463 tech startups across 15 African countries including heavyweights like Nigeria, Egypt, Kenya, and South Africa, the importance of effective HR software cannot be overemphasized. Workpay addresses this need by providing innovative HR solutions, and Flutterwave is proud to power the company’s efforts with a secure payment infrastructure that is compliant with regulatory requirements

The Journey Ahead

While Workpay’s initial focus was on the East African market, particularly Kenya, its commitment to setting new standards for payroll services and delivering amazing HR services has facilitated its growth. The company’s success and experience in East Africa laid the foundation and drove its expansion into other key African markets such as Nigeria, Tanzania, South Africa, etc.  As Workpay continues to scale and expand its footprint across Africa, Flutterwave, with an extensive payment reach in 34 African countries and counting, is well-positioned to continue its role as its payment and growth partner of choice.

Testimonial 

“Working with Flutterwave has been transformative for Workpay. Their seamless and efficient payment processing solutions have enabled us to scale rapidly and serve our clients better across Africa. Now, we confidently manage our cross-border transactions, ensuring timely and accurate salary disbursements for all employees. With this collaboration, we’re not just transforming payroll processing and HR services, but also contributing to the continent’s economic growth. We look forward to continued growth together.”– Jackson Kibigo, CFO at  Workpay.

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